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Cancelation Policy.

For all land deliveries (hotel, convention center, events, etc.) the following applies:
If seven (7) or more days’ notice is provided before the scheduled delivery date, the customer is eligible to receive a credit, a two days cancelation fee.

If less than seven (7) days’ notice is provided before the scheduled delivery date, the order is nonrefundable, and no credit will be issued.

If cancelation request is received on or after the scheduled delivery date, the order is nonrefundable, and no credit will be issued.

Event rentals that are canceled after the event starts are nonrefundable.No rental, regardless of the type, will be eligible for any type of “shortened rental” compensation.

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